Bhat-Bhateni burning

A security guard with Bhat-Bhateni Supermarket pleads with attackers not to destroy the store. In the widely-shared YouTube video, the mob can be seen surging ahead to ransack and set fire to the store anyway.

Twenty-one of the 28 Bhat-Bhateni outlets nationwide were vandalised and looted, 12 of them were completely gutted. The one at Boudha was smouldering for three days till 12 September.

Nepal’s biggest supermarket chain is a target in just about every political upheaval in Nepal. The Koteswor branch was looted in the royalist protest in March. This time, the destruction was much more complete and widespread.

What began as a youth-led protest against corrupt leaders turned escalated into widespread looting and arson last week, and Bhati-Bhateni’s prominent blue highrise stores became prime targets. 

Min Bahadur Gurung toured the ruins of his stores over the weekend, and said: “Watching the buildings burn felt painful to the core of my heart. But we will rebuild, we will rise again.”

Born in Khotang, Gurung came to Kathmandu in the 1980s to open a small grocery. Gifted with a strong business sense, he expanded this into Nepal’s biggest retail empire, employing

20,000 people which became essential for consumer goods all over Nepal. Gurung was also admired as a symbol of success.

A homegrown businessman who has invested in Nepal, creating jobs so people do not have to migrate, Gurung has also donated generously to many charities. He built a 72-bed emergency ward at the Teaching Hospital, funded scholarships for students from remote areas, and recently pledged Rs410 million to Bhagwan Koirala’s project to establish the Kathmandu nstitute of Child Health.

But in Nepal, high profile success breeds envy, attracts threats and demands of extortion. To his loyal supporters, he’s a self-made visionary, but protester last week did not see it that way.

Min Bahadur Gurung

By the evening of 9 September, Bhat-Bhateni stores were in flames inKathmandu and cities across the country. Whatever Gurung’s faults, it is his 20,000 employees, customers, and small vendors who paid the price. At least six bodies charred beyond recognition have been pulled out of the the Boudha outlet and three in Dharan. Some are said to be employees, others could have been looters trapped in the upper floors.

But why does Bhat-Bhateni always end up being in the crosshairs? Some in online discourses say it is a symbol of elite privilege and unchecked corporate power. Others say the arson and looting spree was propelled by envy and greed. 

No matter the motive, the fallout is real: cashiers, stock handlers, managers, delivery staff have lost their income. Suppliers, transporters and small vendors lose sales, the national economy is dragged down, and the attacks could also drive more Nepalis to migrate for work. 

WIDESPREAD CONDEMNATION

On-site, many Bhat-Bhateni staff cleaning up the debris and ash were reluctant to speak to us. It has been too much of a shock. But online, workers have been puring out their distress.

Photos: SANGYA LAMSAL

From Biratnagar, store employee Smritee Joshi shared a haunting video of the outlet still burning the morning after, writing: ‘This was just a supermarket for some of you, but it was more than home for every employee out there. It sears  me to see tears on our team members.’

A user wrote in the subreddit r/Nepal on Reddit: ‘This is going to lead to a major crisis. Yes, Bhat-Bhateni might have insurance and might take care of employees for some time, but this is massive damage. It’s not just one branch, 12 branches have been have been looted and destroyed. Most employees will lose their jobs just before Dasain, and businesses are ruined, all at the time of Dashain.’

TikTok creator SpeakUp with Sandesh rushed to Bhat-Bhateni Kalanki as it reopened, posting a video saying: ‘You managed to burn down Min Bahadur Gurung’s store, but not his fighting spirit. Bhat-Bhateni is back in business!’

In Pokhara, employee Ansu Aana posted a tearful video saying, ‘Bhat-Bhateni gives so many young people jobs. Min Bahadur Gurung gave us a chance to earn for our studies and expenses. I don’t believe Gen Z did this – just before, many were urging not to vandalise. So how could the same people set it on fire? We don’t know who infiltrated the protests.’

Aana added: ‘Ministers and politics created no opportunities for youth in this country, and the one who did give us opportunities had his spirit burnt.’

In another video, she warned looters that CCTV and online evidence were being collected, urging them to return stolen goods before facing legal action.

A TikTok page called ‘BhatBhateni Chor’ has nearly 400 followers, which has since exposed those who misused the protests to rob stores. 

Ironically, some protestors chanting against corruption just hours before were also caught stealing, a hypocrisy viewers and fellow demonstrators have sharply condemned online.

Hundreds have taken to Facebook and other platforms to share their feelings.

Noted conservationist Shailendra Thakali recalled the supermarket’s humble beginnings, posting: ‘Nearly 30 years ago, when my family lived in Naxal, we shopped at a small kirana pasal near the Bhatbhateni temple. None of us imagined that modest shop would oneday become Nepal’s largest retail chain.’

He adds: “Many of us still see the story, the struggle, and the incredible success behind it all. And we believe it deserves respect.’

The Gurung community has rallied around Bhatbhateni. The Tamu (Gurung) Bouddha Sewa Samit stated: ‘Even after repeated attacks, the supermarket has continued its services uninterrupted. We strongly urge an immediate investigation.’

Likewise, Ekaa Kombucha, Nepal’s first GMP-certified Kombucha brand, declared support: “For countless small and medium businesses like ours, Bhat-Bhateni has been a vital platform, offering space, visibility, and the chance to reach millions across Nepal.’

‘Amid rising unemployment and capital flight, Bhat-Bhateni has been providing employment to 22,000 youths, not only employment generation, it also significantly continues to contribute to the local economy,’ the Tamu (Gurung) Educational and Career Advancement Network (TECANET) wrote in a statement this week, urging immediate investigation into the destruction of Bhatbhateni and other public and private institutions. 

Meanwhile, newly appointed Finance Minister Rameshore Khanal visited the heavily damaged Koteswor Bhat-Bhateni on Tuesday, with Min Bahadur Gurung seen walking him through the destruction.