<img width="1500" height="1000" src="https://superdesk-pro-c.s3.amazonaws.com/sd-nepalitimes/20221110111148/636cd7439c7e80680e092dccjpeg.jpg" alt=""/>Supreme Court Judge Sapna Pradhan Malla was coming home from New Delhi on Wednesday afternoon but the details of her flight were publicly available even before she landed at the Kathmandu airport. In fact, her birth date, mobile number, passport number, health details, address, husband's name and his mobile number were all available online. Before flying from Delhi to Kathmandu, Malla had filled in the details related to the flight and other personal information in the form available on <a href="http://www.ccmc.gov.np/" target="_blank" rel="noopener noreferrer" data-saferedirecturl="https://www.google.com/url?q=http://www.ccmc.gov.np/&amp;source=gmail&amp;ust=1614922125912000&amp;usg=AFQjCNGNe0Zc2cbf3k2KcLSwKHNlBk62oA">www.ccmc.gov.np</a>, which the Covid-19 Crisis Management Centre (CCMC) had made mandatory for all the passengers flying in and out of the country following the reopening post-coronavirus lockdown. But it is evident that the centre has paid no heed to protect user privacy or keep the personal details confidential.  <img width="640" height="496" src="https://superdesk-pro-c.s3.amazonaws.com/sd-nepalitimes/20221110111148/636cd7469c7e80680e092dcdjpeg.jpg" alt="">The form with full details in the PDF format is available for anyone to download easily as Nepali Times/HimalKhabar was able to do, that of Malla, during an investigation following a lead that the CCMC website has been irresponsible in maintaining confidential details. After filling in the form at <a href="http://www.ccmc.gov.np/" target="_blank" rel="noopener noreferrer" data-saferedirecturl="https://www.google.com/url?q=http://www.ccmc.gov.np/&amp;source=gmail&amp;ust=1614922125912000&amp;usg=AFQjCNGNe0Zc2cbf3k2KcLSwKHNlBk62oA">www.ccmc.gov.np</a>, the system will provide passengers with an ID number in the PDF file. The number assigned to each individual is actually the person's identity on the CCMC website, which lasts in the site's 'address bar'. Another person's PDF file can be found by changing the same number in the 'Address Bar'. To explain all this process, watch this short video we prepared by filling a similar form.On Wednesday afternoon, Nepali Times/Himal Khabar created a similar file in its name by filling all the details, posing as a passenger on the Nepal Airlines Doha-Kathmandu flight RA 240. We were assigned the ID number 295916. Now that the PDF file containing the personal details of Nepali Times/Himal Khabar has been created, with the same ID number still mentioned in the address bar, the details of the person who filled the form before and after us could be easily found. The details of Malla was similarly found. We then tried changing the last three digits of our ID number and we found Ajay Nepali's file. He was coming to Kathmandu on Friday on a Himalayan Airlines flight from Kuala Lumpur International Airport. The file contained more of his additional details, which we have not disclosed here. Similarly, we out found Prem Prakash Neupane of Damak, Jhapa is coming to Kathmandu from Doha, Qatar on Thursday. All his details including his reason for coming back and contact numbers of his relatives were all available. In the case of a woman, whether she is pregnant or not and if she is pregnant, how far along she is, are all public. We were unable to contact Malla but another passenger who had recently come to Nepal from London expressed his indignation at the government machinery.  "It could be that the government employees do not know that our personal details should be kept confidential, but it only goes on to show how incompetent they are,” he said. “If this had happened abroad, the developers of the website and the CCMC staff would be been immediately prosecuted." Advocate Baburam Aryal blames the CCMA’s negligence and carelessness for the predicament. “The issue of how the CCMC collects the data and how long it can be kept is controversial in itself. It is only because of the pandemic and possible emergency use we are letting it be. But if confidential information are placed under such weak security, it is gross negligence, a technical and legal failure.” Aryal pointed out the need to investigate the case. “A lot of money was spent on this website but if even people without technical knowhow can access personal information easily, what’s the point of choosing such an incompetent developers? Anyone who feels their privacy has been violated could go to court and seek action.” Nepal's constitution protects the right to privacy as a fundamental right. Article 28 stipulates, "The confidentiality of any person's life, residence, property, written documents, facts, correspondence and character matters shall be inviolable except in accordance with the law." An Act on Personal Privacy was enacted a little over a year ago to implement this provision of the constitution. The act also ensures the confidentiality of written documents in addition to personal details. Section 11 (subsection 2-c) of the Act considers citizenship certificate, passport among other documents as confidential. A provision in the same article states that no one should make such details public. Why has the CCMC so carelessly ignored the issue of personal privacy despite the constitutional guarantee to protect it? We asked Major Saugat Singh Rathore of the Nepal Army, assigned 'Media and Information Technology' cell at the centre. “My main responsibility is to monitor the media. Please let our IT department know how it happened. I can't comment,” he said. When we contacted the Information Technology Department of the Centre, we were suggested to speak with the Member Secretary Khagraj Baral, who then told us that he was unaware of such a loophole. "Once the concerned person fills out the form and submits it, no one else should be able to see it. I’ll see how this has happened and work to improve on it,” he said. "I have just been transferred. I also need to understand this myself." In Nepal, citizenship, passports and mobile numbers are the primary sources of identification and are required in property ownership documents, when registering a company, and while opening a bank account and trading shares. In recent times, email addresses have been used to reveal personal details.  "Even authorities don’t seem concerned about keeping personal details confidential despite examples of how these information have been used to trap innocent individuals in criminal activities," says Aryal. “Citizenship is our primary legal document, one can easily misuse it. Not to mention, it can easily endanger safety of people.” While there are best international practices to follow, they have not been followed mandatorily in Nepal. The Department of IT had sent out a circulation saying that websites need to be audited but this also has not been followed strictly.  "It is good that the government is doing it, and the intention is good. But do they have the length and breadth to keep the information secure?" questions IT researcher, Hempal Shrestha. "The scale by which we are going digital is huge, but the capacity to control and secure is small." In general, what is seen [in case of government websites] is that the data gathering part is abundant, then after it is gathered it is dumped, after that it can go anywhere. There is no system to monitor who has access to the data or how it is used. (With additional reporting from Sahina Shrestha)

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CCMC’s serious infringement of citizen privacy

Now that G Adventures has listed Nepal as Number 1 of the Top 12 Destinations Worldwide for 2020, we can all sit back, relax and give every tourist daring to visit Nepal an experience of a lifetime they will not forget in a hurry.Even though Nepal is ranked as a most popular destination, Nepalis themselves do not seem to know what their destination is as a nation. For a country that doesn’t know whether it is coming or going, we are sure getting there fast. One way the Ministry of Vermiculture, Tourism and Gymnastics can move ahead is by upgrading Kathmandu’s boutique airport in preparation for Visit Nepal 2020 with these measures:1. The Ministry has decreed that all international flights circle for at least 2 hours before landing in Kathmandu from January 1 onwards so passengers are given free mountain flights during #VNY2020.2. The fleet of ramp buses that bring passengers from the aircraft to the terminal building have been replaced with a fleet of elephants. Passengers will disembark directly into howdahs, and be transported to the visa queue.3. A replica of a rhino and calf have been installed at the arrival area. For #VNY2020, these will be replaced with a herd of real rhinoceri roaming around the apron in addition to monkeys, leopards and feral dogs that showcase Nepal’s flora and fauna. Rodents have recently been added to promote Nepal as a MICE destination.4. TIA has been officially reclassified as a ‘Buttock Airport’ with an open-defecation loo in the arrival area that acclimatises tourists by accurately replicating the aroma of the Bagmati.5. After complaints that the visa process was too convoluted, the Department of Irritation has added a fast-track queue so that the average time passengers spend applying for an e-visa, paying for it, and having it stamped will be reduced to just 3 hours.6. Arriving passengers will be x-rayed on arrival to check if they are metal free. If found carrying an excess of 50gm of gold, they will be strip-searched on the spot. However, those with more than 33kg of gold in their false bottoms can sneak out through a hidden side door.7. Passengers are now allowed to bring only one 1-litre bottle of tax-free whiskey into the country. Anyone found bringing a second bottle will have to personally drink the extra bottle right there, stagger out into Nepal, and pass out.8. Passengers now have a choice of extreme left-leaning or extreme right-leaning luggage trolleys depending on their personal political pursuasion.9. The Domestic Terminal just broke the Guinness World Record for packing the maximum number of passengers into a finite area without asphyxiation.10. Don’t come back in 2020, we don’t want the world to get a bad impression about Kathmandu airport.

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New, improved TIA

<figure><img src="https://superdesk-pro-c.s3.amazonaws.com/sd-nepalitimes/20221108101136/636a233e9c7e80680e0417d8jpeg.jpg" alt="" width="1400" height="1026"/><figcaption>Photo: KUNDA DIXIT</figcaption></figure>Charles Shobhraj once claimed that he could pass an elephant through Nepal’s customs, and that is still true at Kathmandu airport, where inadequate facilities are compounded by what insiders say are wide-open loopholes for big-time smugglers while innocent passengers are hassled.After outrage from passengers, Tribhuvan Airport is getting a facelift, but most of it superficial. As a $100 million upgrade lies in limbo, Nepal’s only international air gateway gives a poor impression to passengers.Read also: <a href="https://www.nepalitimes.com/?p=20463&amp;preview=true" target="_blank" rel="noopener">Kathmandu Airport is Nepal in a microcosm</a>, Anil ChitrakarTourism Minister Rabindra Adhikari says not everything at the airport is under his ministry, and it is difficult to coordinate between the 171 government, security and private entities there. His effort to turn TIA into a ‘boutique airport’ is being ridiculed as it takes hours to get through visa lines, customs x-ray bottleneck, and luggage carousel. Then passengers are forced to negotiate an obstacle course to a new parking lot 200m down without trolleys, and a tourist broke his leg last month after slipping in the dark.Chief of airport customs Gajendra Kumar Thakur passes the buck to the ministry: “We have only half the staff we need, and that means we are overwhelmed when many planes land together.”Read also: <a href="http://archive.nepalitimes.com/article/nation/incompetence-of-kathmandu-airport-magnified-during-shutdown,2086" target="_blank" rel="noopener">Bad just got worse</a>, Om Astha RaiOne afternoon last week, angry passengers muttered profanities as they waited for 45 minutes to be checked if they were ‘metal free’ at the arrival x-ray (photo, above) supposed to detect passengers bringing in more than the allowable 1 litre of liquor, or 50g of gold ornaments. Two passengers are apprehended every week, but the x-rays do not seem to have deterred smugglers who pass gold by the kilogram.The airport’s reputation as a den of smugglers was spotlighted anew after the scandal involving 33kg of seized gold that went missing last year. A Parliamentary committee recommended plugging loopholes, but the passenger bottleneck remains, inconveniencing passengers ahead of Visit Nepal Year 2020 by when the country hopes to bring in 2 million tourists.“We found that the biggest problem lay in the customs mechanism,” Janakraj Joshi of the parliamentary sub-committee revealed. The report was presented to Parliament’s Good Governance and Monitoring Committee last year, but Joshi says nothing happened.Airport officials promise the arrival concourse will have two more conveyor belts by May. Spokesman Pratap Babu Tiwari says the runway and apron expansion will resume soon, the terminal will have free WiFi and “soothing music.”After waiting hours at immigration and customs, the last thing passengers want to hear is blaring muzak.Read also: <a href="https://www.nepalitimes.com/from-the-nepali-press/sick-airport/" target="_blank" rel="noopener">Sick Airport</a>, Nepali Times<a href="https://www.nepalitimes.com/banner/does-nepal-need-a-4th-international-airport/" target="_blank" rel="noopener">Does Nepal need a 4th international airport?</a>, Om Astha Rai

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CCMC’s serious infringement of citizen privacy

New, improved TIA

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